Artificial intelligence is everywhere these days and yes it’s even finding its way into business travel. From itinerary recommendations to restaurant suggestions, AI is changing how we move through the world.

But here is the thing: while AI can be helpful for the little stuff, it cannot handle the big picture. It can’t create a human partnership with vendors that give you bonus perks, nor can it physically dine at these restaurants that it suggests. AI merely suggests things based off of internet research, but it’s not a magical all-knowing being. Each person’s travel is unique, and needs recommendations tailored to them!

That’s where a real travel advisor comes in!

What AI Is Doing Well Right Now

There is no question that AI tools have made business travel more efficient in some ways:

• Real time alerts: Apps can warn you if a connection is likely to be missed before you are even aware of the delay.
• Basic personalization: AI can suggest a coffee shop near your meeting or predict when you will need a rideshare based on traffic/your itinerary.
• Quick research: Want to know if your hotel has a gym? AI can give you an answer instantly. (Although it sometimes looks at the wrong hotel)

These features are useful, but they only scratch the surface.

Where AI Falls Short, And Why It Matters

AI can only work with the data it is given and it is not great at nuance. It’s essentially a glorified internet search-engine, and sometimes it doesn’t even know when it’s looking at the wrong hotel/attraction.

• Complex travel planning: Multi destination itineraries, corporate group travel, and trips with shifting schedules are tough to automate. This is where a human is always valuable, especially an advisor who has been to these destinations!
• VIP access and perks: AI cannot negotiate an upgrade, find you a sold out dinner reservation, or secure early check-in when your flight lands at 6 a.m. That’s something that needs a human touch!
• Problem solving in real time: When a snowstorm cancels your flight and half your meeting schedule needs to be reworked, AI is not going to get it all done by morning. AI is only going to do what it’s programmed to, but a human advisor will go beyond that with other tricks!

Business travelers know that saving time and stress is the most important part of their travel. That is where human expertise makes all the difference. Experienced advisors know how to streamline their travel from decades of practice.

Why This Matters More in 2025

Business travel is evolving fast. There are more moving pieces, tighter schedules, and higher expectations than ever. Having a trusted advisor on your side is not just soothing, but it can help achieve a better value too! Less time lost to delays/cancellations, and faster rebookings mean you get to your destination sooner than the general public!

AI can help keep you organized, but it will not get you the rebookings, VIP perks, or peace of mind that come with having someone in your corner who has seen it all.

Ready to travel smarter, not just more automated?

Navique Travel blends cutting edge tools with real expertise so you get the best of both worlds! Contact us for planning assistance today!